Every day bridges are burned between businesses that offer valet parking services and customers. This on-going destruction of customer relationships doesn't just make it highly unlikely these people will ever return. The aggrieved also broadcast information about how they were wronged. The bad word spreads around. It can be like a torpedo strike on a company's reputation.
So why do so many businesses that hire valet parking companies, or use their own in-house valet parking departments, tolerate lousy service, and then treat the victims of this lousy service so poorly? It's happening a lot. I'm seeing it all over the internet. Here are some examples...Read More