Valet parking is a risky thing.
Here is yet another incident involving a valet worker giving a car away to somebody who portrayed themselves to be the car owner, but wasn't.
More than a year later, the hotel and it's under-insured third party contractor have apparently not made things right. The car owner is suing. Read More
Lightly staffed valet services that use kiosks to store customer keys bring a higher chance of vehicle theft to consumers. It doesn't happen often, but it does happen. Valet services lose cars to car thieves. Read More
Atlanta has become an unusually risky city to use valet parking services. There appear to be criminals there who are developing a specialty in car heists involving valet parked cars. Read More
About two weeks ago a valet in California gave a car to a thief. And now it has happened again, this time in Atlanta. While the California thief was a smooth talker, the Atlanta thief opted instead to just grab the keys and smash his way out of the parking lot, according to this new report. Read More
A woman visiting Atlanta entrusted the care of her 2012 Chrysler 300 to a valet service. They gave her car away to a thief.
Probably this news story wouldn't have happened if the hotel hadn't charged their distressed guest $2 for a packet of M&M's. It so angered her, in combination with her car being stolen with the assistance of the valet staff, that she got a local television news station involved.
How could a valet parking service screw-up so badly? And why did the hotel put an invoice for the M&M's under her door? Why not just give her all the M&M's she wanted? They gave her car to a thief, after all!
Here is more on the story... Read More
Do an odometer reading when you first arrive at the valet's location. The best way to do this is by snapping a photo of the odometer with your smartphone. (While you're at it, snap a photo of your fuel level too. And then snap a photo of the valet's face and name tag.)
After you get it back, if the mileage is excessive, then you should negotiate compensation with the valet manager. (And the valet manager should know that they have a problem with one of their valets.)
If you are using one of these new "on-demand" valet services, then they will probably be driving your car a greater distance, since it appears they... Read More
Wow... A report by Fox2 in St. Louis quotes a VA hospital spokeswoman as saying "at least" 4 cars were stolen "that week."
That is remarkable.
The victim featured in this Fox2 news report said within 4 minutes of arriving, somebody had hopped into her car and drove off (the keys were inside it). Her car turned up 3 days later with 1200 more miles on it, and $11,000 worth of damage caused by 7 bullet holes.
Who's fault is it?
The valet company's!
How can you let that happen 4 times in one week? That's bad management and poor key control.
The news report: Read More
As a consumer, what can you do to prevent your car from being stolen right off the driveway?