On-demand valet parking services... a smarter alternative? It's looking like it.

On-demand valet parking services... a smarter alternative? It's looking like it.

This fellow Adam Metz was a pioneer when he opted to use an on-demand valet parking service instead of a hotel's valet service.

I predict, in time, that many others will do exactly what he did, which is to save some money using a more secure valet parking service... that also might be a cut above in quality of personnel and culture. There are so many problems with traditional valet parking services that it seems these new on-demand services have a real chance of making rapid gains.

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Hotel operators: Hiring the lowest bidder valet service will damage the customer experience and invite the new on-demand valet parking companies to take a bite out of your parking revenue.

It's a mistake to pit valet parking companies against each other in order to squeeze the cheapest possible contract terms out of them. Your decision on which vendor to go with should not be based on price. Quality and company culture will bring the greatest long-term value to your property... if you've got the guts to pursue it. And if you don't, get ready to lose some of your parking revenue to on-demand valet parking companies.

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