A television consumer reporter comes to the rescue yet again, and again a business caves-in and accommodates a victim of sloppy valet work.
You should consider consumer reporters as being an option when it comes to making a business treat you fairly. They seem to love valet parking fiasco stories.
Here's the latest incident involving a valet parking service, a persistent never-give-up Saab owner, and a television consumer reporter. Read More
Every day bridges are burned between businesses that offer valet parking services and customers. This on-going destruction of customer relationships doesn't just make it highly unlikely these people will ever return. The aggrieved also broadcast information about how they were wronged. The bad word spreads around. It can be like a torpedo strike on a company's reputation.
So why do so many businesses that hire valet parking companies, or use their own in-house valet parking departments, tolerate lousy service, and then treat the victims of this lousy service so poorly? It's happening a lot. I'm seeing it all over the internet. Here are some examples... Read More
A valet customer pays extra to have his car "kept up front." A car thief saw the car, liked it, and told the valet he was ready to leave, while indicating this particular vehicle was his. Unfortunately, the valet opted not to verify that the car actually belonged to this person.
Now the car is gone and the victim is on "TMZ" explaining what went wrong.
YOU could be next! Valet parking services give cars away to the wrong people sometimes. Read More
A lot of people have disgusting, dirty cars that they never, ever clean. If a valet is moving 50 cars a day, what are the chances that one of them will have bedbugs? Could a valet worker be the bridge between somebody else's dirty, bedbug infested car and your home?
Nobody thinks of this, but it is a real possibility. Valet parking isn't all about expensive, fancy cars of the rich. Regular people with regular cars use these services too. And some of their cars are absolute pigpens. Read More
This is yet another incident involving a car being stolen from a valet parking service. Unfortunately, the car got wrecked before it was recovered.
Why do so many cars go missing from valet parking services? Because too many of these services are sloppy when it comes to key security and checking claim tickets. Read More
Check out this Youtube video...
Don't be like this guy. Remove your valuables before valet parking.
This gentleman stayed at "The Reef" at Atlantis Paradise Island in the Bahamas, and he made the mistake of leaving his camera in the car after turning it over to The Reef's valet parking service. Minutes later he realized he forgot his camera and went back to get it... But it was already too late. The camera was gone. Read More
Somebody made a big score when they found an unlocked car at a valet parking service in California.
You can never trust that the workers at a valet service will be honest, or that they won't screw-up and leave a car unlocked, or that they won't intentionally leave it unlocked and give one of their criminal friends a call.
Do the smart thing and remove all items of value before you use a valet parking service, or else you could be featured in police reports like these two people were. Read More
Even if it's your local repair shop, even if you have been dealing with them for years, you should still take steps to strengthen your position in case misfortune strikes. Document the condition of your car and snap a shot of the odometer reading at the moment you drop the car off.
If you have a dashcam, that could be helpful too... as this Tesla owner discovered after leaving his car at a tire shop. Read More
When a valet service damages a car and gets caught... meaning the consumer noticed the damage before driving away, the supervisor or manager probably will present a claim form to fill-out. They will explain their claims process and portray that the consumer will be made whole.
But in real life, the aim of the supervisor or manager is to get you off the property as soon as possible, because this is an unpleasant and stressful moment for them too.
Then what typically happens next is the consumer gets the run-around. (Fast resolutions probably don't happen very often.) And as they continue to stall and dodge the claim effort, they hope that the claimant will simply wear-out and go away.
But that's not what one determined New Jersey couple did. Instead, they escalated... Read More